CETI: Your Ally in Techno-Pedagogical Innovation

Their Mission:
Within the Teaching and Learning Department, CETI ensures techno-pedagogical engineering and support.

When to Contact Them:

• When you need help designing interactive and engaging activities on My Courses using Wooclap, Nolej, ChallengeMe, or other tools.
• To collaboratively create tailored learning activities for Courses: video capsules, interactive modules, educational podcasts, dynamic infographics, gamification.
• To receive training or advice on fully utilizing My Courses' pedagogical features (restrictions, completion tracking, group creation, etc.).

How to Contact Them:
Send an email to CETI: ceti@ieseg.fr

IT: Your Technical Support

Their Mission:
Ensure technical support and maintenance of My Courses, guaranteeing optimal operation.

When to Contact Them:

• When you encounter a technical issue on My Courses:
  • An activity does not open for students
  • Issues with displaying course resources
  • Connection problems
  • Students not being enrolled in the course page

How to Contact Them:
Create a ticket on this platform.